$5 Shipping or FREE GROUND SHIPPING OVER $100! (lower 48 states)

This page may look long, but it is definately a worthwhile read

Sales items can be exchanged for other merchandise or returned for STORE CREDIT ONLY please call if there are any questions BEFORE ORDERING

LAST MINUTE SHIPPING SPECIAL! FREE EXPRESS SAVER (3 DAY)SHIPPING FOR ORDERS OVER $250 AND FREE 2ND DAY SHIPPING FOR ORDERS OVER $500 Skis, Boots, and Boards will have extra shipping and handling fees.

Free Shipping Promotion only includes the continental US (lower 48 states)

International Shipping and APO We would be happy to ship to you, but remember, you are Responsible for any import duties and taxes! We haven't had any problems with APO's and have actually found them quite effective.. so I don't know why people complain

Free Shipping Promotions include most full priced items to the lower 48 states. There are a few items that are oversized (skis, boots,and boards), need special handling (skis, boots and boards), special sale items(skis, boots and boards), or are just plain old not part of that promotion (skis, boots and boards) because if we can't break even then we won't be around for very long, and then where would we be?Any returns of Free Shipping Items will have $5 deducted for each clothing item, and $25 for any ski, skiboot, snowboard boot and snowboard plus any actual shipping charges. Refused shipments will be refunded minus a 20% restocking fee plus any actual shipping charges regardless of the free shipping promotion.

Need it in a hurry? Shoot us an email for rates. We will be happy to ship to you next day, or second day air via FED EX. We can also use your shipper number for Fed-Ex if that is easier for you.

Returns and Exchanges are bound to happen occasionally. First of all, If we messed up on your order let us know ASAP! Chances are, if we sent you the wrong thing, your item wound up in the middle of Texas someplace. So e-mail us at info@iskishop.com or call us at 1-888-823-SNOW so we can figure it out and fix it. If for some reason you get something that doesn't fit, not quite what you thought it was, or plain old just don't like it, you can send back any unused, unaltered, resalable merchandise with its original packaging and tags intact within 30 days of invoice for a refund on your credit card less actual shipping charges. Sale items will only be able to be returned for STORE CREDIT or exchanged for other merchandise! If you have any questions, please call BEFORE ORDERING! Free Shipping items will have $5 deducted per item for clothing and $25 deducted per item for skis, skiboots, snowboard boots, and snowboards. After 30 days, your refund will be for the current amount that the item is selling for less shipping charges. If you still have an unwanted item after 45 days, you might want to just give it to your cousin for Christmas next year. Please call 1-888-823-SNOW or email info@iskishop.com to receive a return authorization number. If you are wanting to exchange your item, please place another order, to ensure availability, and your returned item will be credited to your account when we get it, Including Sale Items!When returning something we must insist that you use a method of delivery with insurance and a tracking number , that way if the shipper loses it, we got ya covered. Also, please don't use COD, because it will be refused, and you will see it again, and then you are out the 6 bucks you paid for the COD, plus we haven't refunded your money!

All products are guaranteed against defects and workmanship . If they weren't, we wouldn't buy them either. However, you know what happens every now and then. So, if you have a problem that you believe is a defect, or a quality related issue, let us know ASAP so we can either fix it, replace it, or give you a refund. Liability is limited to the amount paid for the product sold, which means, if you bust through the zipper on the jacket, we are only taking care of the jacket repair, not the trip to Utah . Also, when "defects" happen around rails, halfpipes, and trees, 9 times out of 10 they are not "defects," but they could be, we can't tell till we check it out. Sometimes it is easier to take an item to your local seamstress and have it fixed. It is faster, and most of the time, more economical.

It has come to our attention that occasionally there are problems on the webpage with pricing and or information listed. Computers, after all, are only as good as the ski bums entering the info. We reserve the right to cancel any orders that come up as incorrect pricing, but will do our best to contact you with any problems.... If you place an order for something that comes up as $0, and you really want it, shoot us an email so we can fix it, we are not going to ship it out without charging the advertised price..... Duh, stuff aint free!

Lastly, but definately not least, all of this shipping stuff is Weather Dependant. ISkiShop can't help it if Mother Nature leaves your Oprah Sweater snowed in on the runway in Denver three days before Christmas, or there is flooding at the FedEx hub, but you can bet that we are doing our best to get you your stuff. Ground shipments are not guaranteed for time, but 2 day and 3 day are..... but Mother Nature and insurance don't always go hand in hand. Soooo, just now that we apologize in advance, but some times, Mother Nature just doesn't get it.